Privacy Policy

1. Introduction Welcome to CargoBrew, a shipment tracking service operated by Suply Limited ("Company," "we," "our," or "us"). This Privacy Policy outlines how we collect, use, store, and protect your personal and shipment-related data. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect We collect the following types of data:

  • User Information: Name, email address, and company details when you sign up.

  • Shipment Data: Container numbers, bills of lading, and tracking updates.

  • Communication Data: Emails and support requests related to our service.

3. How We Use Your Information We use collected data for the following purposes:

  • To retrieve shipment tracking data from shipping lines and other sources.

  • To process and summarize shipment tracking updates using AI.

  • To send daily morning emails to registered users with shipment updates.

  • To provide customer support and improve our service.

  • To comply with legal obligations and enforce our Terms of Service.

4. Data Protection & Security

  • We do not sell or share user data with third parties for marketing purposes.

  • We dispose of non-essential data extracted from bills of lading after processing.

  • AI processing is limited to summarization; no data is used for AI training beyond service improvement.

  • All data is stored securely in compliance with applicable data protection regulations.

5. Publicly Available Data Bill of lading and container tracking data are publicly accessible through governmental and industry sources. CargoBrew only facilitates retrieval and aggregation for user convenience.

6. Data Retention We retain tracking data only for the period necessary to provide our service. Users may request data deletion at any time by contacting support.

7. User Rights & Control Users have the right to:

  • Access, correct, or delete their personal data.

  • Opt-out of communications at any time.

  • Request details on how their data is processed.

For data-related requests, contact us at [Insert Contact Email].

8. Changes to This Policy We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or through our website.